We use Zoom as our tele-coaching platform.

Parents can be as involved or uninvolved in this process as they’d like to be. Once a family enters into a contract with us, they are provided with the coaches personal contact information. We encourage parents to send text messages with updates, areas of concern or questions to the coach as frequently as they’d like.

It is very common for parents to let this be an experience JUST for their kids and take a hands-off approach with the coach. We establish positive, long-lasting relationships with our students and are constantly in support of them. For most parents, that’s their number one priority.

A $50 one-time, non-refundable admin fee is assessed when you first become a client of Positive Presence. This fee covers the 5-7 hours it takes our admin and coaching team to onboard the student into our program, create their custom access to our tools and resources and set up a client account. 100% of this fee accumulates in a savings account throughout the year and is used to provide our services free of charge to families who cannot otherwise afford these services.

There are no additional costs beyond your monthly retainer unless you use a credit card as your form of payment in which case we assess a 4% convenience fee on those charges. Alternatively, we offer ACH debit as an option to avoid this fee.

We pride ourselves on our discretion. We have an intended three-way confidentiality policy that protects all parties involved in this coaching process. The student’s mentor coach signs an NDA in their training that allows them to act as the intermediary between the student, the parents or responsible party and Positive Presence corporate.

Anything the student divulges is kept confidential between the student and their coach therefore allowing our students to be vulnerable, raw and authentic. The same is true for anything that is shared between the parents and the coach. We want each party to feel safe in their own narrative. The lines of communication are always kept open between corporate Positive Presence Global and each coach and the confidentiality is transferred to Positive Presence Global at any time if the coach needs support with the family and / or student they are working with.

Every student that has completed their mentor coaching program through Positive Presence Global attests to feeling more positive, resilient, self-reliant and confident in themselves then when they started in the program. We have heard from former students that this program helped them find their purpose, becom more goal oriented, practice better time management skills, and feel confident in making fulfilling, positive decisions for themselves.

We’ve seen how the types of relationships and conversations our coaches facilitate allows our students to feel safe to explore, comfortable to share and open to dive deep into some of the hardest aspects of personal development.

So to us, we have 100% success rate. Our students are forever positively impacted by their journey through Positive Presence Global and each experience is uniquely rewarding.

We offer references, written and / or video testimonials from both parents and students on our website at www.positivepresenceglobal.com, on google or via Facebook. Additional letters of recommendation and references are available upon request to info@positivepresenceglobal.com.

Once our coaches are approved to begin training, they start our three-phase Positive Presence Mentor Certification Program – a proprietary 60-day intensive training.

Phase One is a one-on-one, hands-on experience in which our coaches get an in-depth understanding of our S.E.L.F. Philosophy, our coaching P.I.L.L.A.R.S., our proprietary ‘Perspective Coaching Process’ & a clear understanding of how to support their mentees the Positive Presence way.

In Phase Two, each of our coaches are provided a non paying scholarship recipient from our Foundation to gain valuable field experience. Over the next 30 days (phase 2 of their certification) they are required to put in a minimum of 5 hours of online training watching client approved session recordings. Additionally, they must be present to (5) 1-hour coaching sessions conducted by current coaches for additional field training.

Phase 3 of our certification process requires getting 100% on our certification exam. This sometimes 2-3 hour exam includes 50 what-if scenarios presented to each coach by a corporate trainer. Each scenario has been extracted from coaching situations we’ve experienced within Positive Presence since inception. The intention of this exam is to ensure that our coaches can maintain integrity with our core-coaching principles, utilize our ‘Prospective Coaching Process’ and think on their feet to positively and proactively support each student in various scenarios.

As you can imagine, this is NOT an easy process for our coaches or our corporate training team, but we understand the importance of the lives we impact and we take every precaution necessary to make sure our coaches are ready to inspire and support their mentees. The coaches that make it past these three phases become Positive Presence certified mentor coaches and begin coaching company wide. Our coaches are exemplary! They are passionately motivated to change the lives of the people they coach and they are dedicated to that mission through and through.

We understand that true and lasting growth cannot happen overnight. Each recipient starts off with a six-month minimum coaching commitment because we need that length of time to establish a positive and personal relationship with our students and our students need that time to develop their tool kit.  Our goal is to always get our students to independently live a healthy, positive self-fulfilling life using the tools, resources and life-skills we instilled before the end of the program. Average clients stay with their mentor between six months and two years.     

At Positive Presence we believe that each individual deserves a mentor coaching program that is as unique as they are! In that sense, there isn’t just ONE Positive Presence mentoring program, there is a different, personalized version for every individual we work with while still maintaining our core coaching P.I.L.L.A.R.S as outlined below.

• P)rotect: We provide a shield of validation and reinforce authenticity, self-esteem and positive self-talk. 
• (I)nspire: Our mentors inspire their students with their own anecdotes of success, failure, relationships & more. 
• (L)isten: We follow a client-led approach and always listen and empathize FIRST. 
• (L)ift: During hard times, our mentors offer emotional support needed to encourage a more positive mindset. 
• (A)bide: Our mentors provide a fully attentive, non-judgmental, unwavering source of support and abide by that code AT ALL TIMES.
• (R)ally: Our entire Positive Presence team from our Founder to our admins uplift and empower our students through the good and the bad times, instilling strength and resilience while celebrating victories.